COVID-19 (novel coronavirus): Updates, Resources and Information

In this section:

Student Relief Fund

COVID-19 Student Relief Fund heading with picture of student shaping heart with their hands

Lakehead University's President and Vice-Chancellor, Lakehead University Student Union and the Alumni Association have launched the COVID-19 Student Relief Fund to help students impacted by the COVID-19 crisis.

Bursaries will assist with travel and living costs based on available funds and students' demonstrated financial need.


Current Progress
$98,101.00 raised by 370 supporters

Learn more about the Student Relief Fund and Donate Apply for assistance

Updates

See below for previous updates from Lakehead University regarding the COVID-19 situation.

July 8, 2020 – Faculty and Staff COVID-19 Awareness Training

As we continue our transition back to campus, the health and safety of our Lakehead community is at the forefront of our planning efforts.

A critical component of a safe return to campus is a shared understanding of proper measures to protect the health and safety of everyone. To this end, a brief course focused on an overview of COVID-19, health and safety guidelines, and infection control measures, has been developed. This course can be found on the main page of your myCourselink (D2L) portal, titled "Covid Awareness Site".

If you do not see the "Covid Awareness Site" listed on your course dashboard in D2L, you can self-register. Navigate to Self-Registration: Academic Support and Training on the dashboard and choose the course from the options.

All staff and faculty are required to review this course content and complete the attestation prior to returning to campus. 

For those who are currently on-campus, please complete this prior to your next shift/return to campus.

For any content related questions, please contact the below:

Ursula MacDonald, Manager, Health, Safety and Wellness
807-343-8010 ext. 8671

Tiffany Moore, Lab Safety Officer
807-343-8010 ext. 8806

Shannon Scott, Human Resources Partner (contact for Orillia)
705-330-4010 ext. 2011

Supervisors, please reach out to these contacts for course completion verifications for your department(s).

Thank you for your ongoing dedication in supporting a safe campus environment,

Adam Shaen, CHRL, MBA, MSc
Associate Vice-President
Office of Human Resources 

 

June 22, 2020 – Update on Fall 2020 Term Delivery 

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In addition to this resource, the Course Timetable for the 2020/21 academic year has been posted for students to review and begin  course planning.

The delivery mode for Fall 2020 has been outlined for each course.

As we confirm more details, information on Winter 2021 course delivery will be added.

 

May 15, 2020 – Message from the President (Fall 2020)

Fall 2020 at Lakehead University

As we head into the May long-weekend, we turn some monumental corners:  the recent end to a semester that won’t soon be forgotten, springtime temperatures that beg us to go outside, the start of our spring/summer session, and now news about what we should expect in the fall.

September at Lakehead University has always been a time of celebration and beginnings. This fall will be no different as we welcome students, faculty and staff to the start of our 55th academic year. A year of celebration, but one tempered by the global realities that challenge each and every member of our Lakehead community.

As I write this, I must acknowledge that this fall will differ from our previous experiences at Lakehead University in many ways. As Lakehead welcomes students to start the 2020/21 academic year in September, we will continue to operate in an environment shaped by the ongoing global pandemic. We will do so with a focus on prioritizing the health and well-being of our students, faculty and staff as we continue to deliver a high-quality educational experience.

At all stages of our operations, we will adhere to the advice of our local health authorities and guidelines set by the Canadian and Ontario governments. Recently, the Province of Ontario began announcing steps to reopen certain types of businesses and gradually lifting restrictions with a focus on health and safety in Ontario’s communities. While the timing of this reopening phase evolves, Lakehead’s planning for Fall 2020 is influenced by these guidelines. 

Lakehead University is planning for primarily-online and alternative delivery models of courses in Fall 2020.

The Lakehead Approach

Lakehead remains committed to high-quality remote and alternative forms of program delivery and, where possible, in-person experiences such as research labs, experiential learning opportunities, and select courses that can be modified to ensure a high quality and safe learning experience. We understand that our learners have unique needs — now more than ever — and commit to offering educational opportunities designed to provide the Lakehead experience to our students with the same focus on exceptional, inclusive learning that is the foundation of our University. Our Faculties are assessing individual programs and working to build an environment that continues to fulfill our academic mission in teaching and research. As these program plans are unveiled, more information will be shared to assist students in making informed decisions and course selections.

Supporting our Students

As we plan for Fall 2020, Lakehead is working to ensure that the necessary supports are provided for our students, particularly those experiencing financial challenges, or who need extra advising, counselling or wellness supports.

In addition to our own supports, the Government of Canada recently announced a $9 billion economic response to the COVID-19 pandemic that includes the Canada Emergency Student Benefit to be delivered by the Canada Revenue Agency.

Finally, the Province of Ontario has announced that its Ontario Student Assistance Program loans will not require payments from students and no interest will be charged between March 30 and September 30, 2020. Payments students make during that period of time will be applied to paying down the principal of their respective loans.
 

Health and Safety

While we are all looking forward to a return to campus, it is important to stress that health and safety remains our first priority as we continue to ensure that our plans and approach are consistent with provincial public health guidelines. 

Our Lakehead COVID-19 Transition Committee will lead consultation and engagement with stakeholders across the University. The decisions Lakehead University will make in the coming months will be guided by information from our local health authorities while complying with national and provincial laws, guidelines and directives.

As the COVID-19 situation continues to evolve, we will adapt our decisions and preparations in order to provide a safe and healthy learning and working environment for our students, faculty and staff. In this new environment, we must be prepared to adopt new habits of social and physical distancing, hand hygiene, and will have to adapt to the evolving advice and guidance from our Health Units and governments.

Stronger, Together 

Over the past months, every member of our Lakehead community has faced and overcome a variety of personal, and study- or work-related challenges. As a University community, we have united, continuing to deliver high quality programming, and focusing on student success. 

During this time, we have seen an amazing display of innovation, collaboration, resilience and endurance at all levels of the University. Our campuses have remained secure, clean, and welcoming to those students who still call our campuses home. Many Lakehead services have transitioned to virtual environments to ensure continuity of programming, student financial aid and wellness supports. We have advanced COVID-19-related research and worked to support our local health care system.  

Lakehead continues to be an integral part of the Thunder Bay, Orillia and regional communities. As such, we have not lost sight of the key educational partnerships we have in Simcoe County and Northwestern Ontario and the strength of these collaborations in building a network of opportunities for learners across the region. We will also continue the important community service and research programs in place and look to expand our relationships as our communities strive to address the challenges of our COVID-19-impacted world.  

We have been through a lot together in these last eight weeks. 

Looking ahead, I am excited to see how Lakehead can continue to create enriching experiences this fall. I know I speak for all of us at Lakehead when I say we look forward to ongoing engagement as we look towards Fall 2020.

 

Thank you and be well,

Dr. Moira McPherson
President and Vice-Chancellor
Lakehead University

 

May 11, 2020 – Beginning the Spring/Summer Semester and Updates

To new and current students, welcome to the spring/summer semester at Lakehead University! And congratulations to those of you who recently wrapped up your 2019-2020 academic year.

We are excited to have fully launched the semester and are looking forward to delivering high quality programming and supporting your Lakehead student experience.

Construction resumes on Athletics Expansion Project

Over the past week, there have been clear indications that Ontario is preparing to slowly and carefully open sectors of the economy. On May 1, the Ontario government announced that certain businesses and workplaces are able to reopen as long as they comply with public health measures and operate safely during the COVID-19 outbreak. Those permitted to return to work include some essential construction projects, including our Thunder Bay Campus’s Athletics Expansion project. Construction will resume this week.

 

Lakehead University continues to Support Health-care Providers

In recent weeks, members of our University community have demonstrated support for health care providers in Thunder Bay through PPE collections, the manufacturing of PPE parts, and related research. Lakehead University and our Hospital recently signed an agreement to provide temporary accommodations for hospital staff who need such accommodations outside of their family home. Those who would like to be considered for offsite accommodation must contact Occupational Health & Safety.

If temporary space is required, hospital staff would only be able to use the University apartment building units that are completely separated from other campus living spaces. This arrangement will not apply to hospital staff if they have been diagnosed with COVID-19, or are deemed highly presumptive as a result of work-related exposure.

The University extends gratitude and appreciation for everything frontline health-care workers are doing to manage this pandemic.

 

Looking forward to Fall 2020

As the impacts of the COVID-19 pandemic continue to affect universities around the world, we want to assure everyone that whatever uncertainties lie ahead in the spring and summer months, our University is keenly focused on welcoming new and returning students to Lakehead this fall. 

The safety and well-being of our community remains our top priority.  Lakehead University will continue to plan for, and deliver, all programming and operations in accordance with health and government advisories and recommendations. 

With the right plans and the right execution, we will maximize the continuity of our operations, academic programming and our students’ success. 

 

April 24, 2020 – Provost's Message to Students

To Lakehead University students,

I would like to take a moment to congratulate you on the completion of your courses and exams. 

This semester has seen our campuses, classrooms, offices, and each other, transformed by a pandemic that quickly changed our entire world, however we got through the semester together.

In the face of tremendous uncertainty, I was so proud to see how each of you persevered, continued to engage with your instructors, and worked hard to complete your studies and exams.

It is clear to me that the challenges we’ve contended with impacted you significantly. 

For many of you, changes to your academic life were happening while you dealt with a range of issues from moving home to concerns about technology and internet, and personal concerns for family and friends. Your resiliency has been inspiring, and I wanted you to know that I speak on behalf of many who recognize your hardships, acknowledge your achievements, and congratulate you on your successes. Be proud of your accomplishments and take a moment to celebrate as you have now completed the term.

Our faculty and staff’s commitment to you has never wavered, and we hope our existing supports, as well as those we have developed since the onset of the pandemic, have helped you overcome obstacles.

I invite you to avail yourself of the option to consider and select how your course will be graded. I encourage you to seek counsel from your program advisor on the best course of action to support your future goals. We also have a wonderful suite of spring and summer courses being offered online to assist you in furthering your academic objectives. 

If you are not returning for spring or summer courses, please enjoy your break, take the time to connect – safely – with friends and family, and reflect on our shared experience as we all plan for the future.  To that end, as we look forward to welcoming you back in the fall, I want you to know that all of our faculty and staff are hard at work to ensure you have an exceptional start to your 2020-2021 academic year. 

Congratulations again on completing your courses and exams! 

 

Stay safe and be well,

David Barnett
Provost and Vice-President (Academic)
Lakehead University

 

April 17, 2020 – Extension of Required On-site Services Model at Lakehead University

On March 19, Lakehead University's campuses transitioned to a required on-site services model that was to last until April 30, and on March 25 we announced that "until further notice, only those employees who need to be on site to sustain current operations will be able to continue to work on our campuses. All other employees, including faculty, should work remotely."

As we continue to follow the latest information, advisories and recommendations from health and government authorities, and in light of the Province of Ontario's recent announcement to extend its state of emergency until May 12, Lakehead University will remain in a required on-site services model until further notice.

As outlined in previous updates, until further notice:

  • Consistent with our update on March 25, and until further notice, only those employees who need to be on site to sustain current operations will be able to continue to work on our campuses. All other employees, including faculty, should work remotely.

  • All buildings on our Thunder Bay campus, except for the University Centre and ATAC, have been secured with access restricted to persons with cards, keys, or with assistance from Lakehead Security Services; and

  • At our Orillia campus, Heritage Place is secured; the Orillia Cafeteria is open for food service take-out only; Orillia Residence is only accessible with an access card; and Simcoe Hall is open, however limited to the first floor.

 

It is our responsibility to do as much as we can to minimize the risk of the spread of COVID-19. This means continuing to keep any necessary visits to our campus to a minimum unless otherwise authorized to do so.

Please refrain from gathering in groups, and exercise proper physical distancing and good hygiene practices as per health unit recommendations.

We wish all our students success in these final days of our examination period.

 

April 10, 2020 – Message from President McPherson

Good afternoon Lakehead Community,

As we launch into the long weekend I have been reflecting on the past weeks and wanted to send a few words of acknowledgment and encouragement.

Springtime at Lakehead, and indeed across the country, certainly came in like a lion, with a roaring change in how we live, work, and learn. We have all been glued to the stories unfolding about the global pandemic and absorbed with how it is affecting ourselves and those closest to us.

But members of our Lakehead community have been busy weaving stories of their own. I have witnessed how our students, faculty and staff have demonstrated in so many ways the compassion, resilience and spirit that makes us a great place to study and work, and amidst the stress and change we have much to be thankful for.

With the vast majority of us working and studying remotely, we are well on our way to completing the winter semester – a remarkable accomplishment and one that will go down in the history books at Lakehead and universities around the world!

Last week we launched our Student Relief Fund to help Lakehead students facing serious financial stress. In one week, we have raised $75,000 (and counting) from over 260 members of our internal community, and the process to allocate these funds to students in need is already underway. We are not done and have plans to double the gifts raised!

This week, Lakehead University and the Northern Ontario School of Medicine organized and collected hundreds of boxes of personal protective equipment (PPE) for health care providers in Thunder Bay, Northern Ontario, and Orillia to help with the shortage of such supplies caused by the COVID-19 pandemic. You can read the whole story in our Campus Connection.

And now, in collaboration with our talented faculty and staff across both campuses, we are launching a full suite of engaging and high-quality spring/summer term courses. Our Admissions and Orientation Teams are keenly focused on ensuring a fabulous transition for students starting their University experience or continuing their studies in the upcoming fall. 

Finally, I am thankful for the upcoming long weekend. I hope you find time to enjoy it, as well, whether it is taking a moment for yourself while studying, enjoying a good book or a walk, or ‘Zooming’ with family and friends.

My thoughts are with you. Be healthy and stay safe.

 

Sincerely,

Moira McPherson, PhD
President and Vice-Chancellor


 

April 9, 2020 – Lakehead University Parking Fee Suspension and Credit

Thank you, students, faculty, and staff for your commitment and willingness to do what is necessary for the health and safety of our University community during the COVID-19 pandemic. In recognition of this, please be advised that effective May 1, 2020, all Lakehead University parking lots at both our campuses will be free (including metered parking spots) until further notice.


Temporary Suspension of Payments and Credits

For those of you who have parking fees deducted by payroll deduction, these deductions will automatically cease on May 1, 2020 and remain suspended until the free parking period has ended.

For those of you who purchased an annual parking permit, you will be credited a pro-rated amount from May 1 through to the end of the parking free period.  This credit will be automatically processed after the parking-free period has ended and applied to your next annual parking permit purchase. 

For more information, please contact Security Services.

 

April 8, 2020 – Message from President McPherson

To our Lakehead University Employees and members of our Board of Governors,

The response from our Community to our April 3rd call to support our Student Relief Fund has been wonderful! 

I am touched by those of you who have shown our students how much we care about their success. My deepest thanks to each of you who have already given. 

I urge those of you who have not yet given to consider a gift, no matter the amount, to support our students experiencing serious financial stress. Many of our students have already submitted a request for assistance through the Student Relief Fund.

Let's continue to show our students that we are here to help them.

Thank you, 

Moira McPherson, PhD
President and Vice-Chancellor

April 7, 2020 – Lakehead University Spring and Summer courses being delivered remotely

To all Lakehead University Students,

As part of our ongoing commitment to the health and safety of our students, instructors, and the wider community, and while continuing to assess and respond as best as possible to the ongoing uncertainty surrounding the COVID-19 pandemic, please be advised that Lakehead University's  500 Internal Server Error

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Following a thorough review of our scheduled Spring and Summer courses, the majority of originally scheduled offerings will be conducted online and meet the intended learning objectives so as not to compromise your learning opportunities.

While there are very few courses that cannot be delivered remotely this Spring/Summer, we have added new courses in order to continue to provide you with a range of options.

Please see the updated Spring and Summer session timetable.

Students registered for a Spring or Summer course that will not be delivered remotely have been notified of these changes.

If you have any questions, please contact the Office of the Registrar.

International students with questions regarding their online course registration as related to their immigration status, please visit //www.8787ls.com/international/online-community//www.8787ls.com/international/online-community.

Thank you,

Dr. David Barnett
Provost and Vice-President (Academic)

April 3, 2020 – Message from President McPherson: Student Relief Fund

Dear Lakehead University Employees and Members of the Board of Governors,

In recent weeks, our Lakehead community has come together in incredible ways to face the realities of the rapidly-evolving COVID-19 pandemic. While we have focused on ensuring the delivery of vital services and ongoing education to our students through online and remote methods, and are ensuring that our residences and food services remain accessible, we know that many students are facing extraordinary challenges. Those students who are far from home and in isolation on our campuses or in our communities have had their worlds turned upside down. 

Today I am pleased to share that I, along with the Lakehead University Student Union, the Alumni Association and members of our leadership teams have launched the COVID-19 Student Relief Fund.  I am respectfully reaching out to all of our Lakehead faculty and staff, and to members of our Board of Governors, to join us in helping those Lakehead students who may be facing significant hardships due to the impact of the COVID-19 pandemic. 

If you are interested in supporting the COVID-19 Student Relief Fund, please visit Lakehead University’s COVID-19 information website and click the button to donate to this Fund.

Thank you for helping to support our students in need.

We are stronger together, 

Moira McPherson, PhD
President and Vice-Chancellor

  

STUDENTS EXPERIENCING URGENT FINANCIAL NEEDS RELATED TO THE COVID-19 PANDEMIC

You may be eligible for relief through the new Lakehead COVID-19 Student Relief Fund. Bursaries will be awarded to assist with their travel, living and other expenses depending on available funds and students' demonstrated financial needs. Please visit Lakehead University’s COVID-19 information website and click the button to apply.

 

* In an effort to mitigate potential phishing attempts related to our Student Relief Fund, the above message will be the only direct email invitation from President McPherson to participate in this initiative. The donation page and students’ application for assistance should be accessed through Lakehead’s COVID-19 information website.

April 1, 2020 – Temporary Grading Scheme for Year-Long 2019/2020 and Winter Term 2020 Courses

Lakehead University recognizes the extraordinary challenges you, our students, are  facing during these unprecedented times and the impact it has had on your learning and overall well-being.

In recognition of this, the Senate of Lakehead University has approved a Temporary Grading Scheme under Exceptional Academic Measures for Year-Long 2019/20 and Winter 2020 Courses. This Grading Scheme will provide you with flexibility to account for your unique academic and personal challenges faced as well as aid in mitigating additional stressors as you work towards completing this academic year. 

For more information on the Grading Scheme and how it will work, please visit //www.8787ls.com/studentcentral/exams-grades/temporary-grading-scheme

It is highly recommend that you reach out to Student Central (studentcentral@lakeheadu.ca) and your Faculty Advisor/Program Chair to learn more and discuss your individual circumstances and future goals.

 

March 31, 2020 – Securing campus buildings effective March 31 and until further notice

In our ongoing efforts to respond to the advice, recommendations, and announcements by health and government authorities about the current pandemic, Lakehead University is taking further steps to ensure the health and safety of our campuses.

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On our Orillia campus, Heritage Place is secured; the Orillia Cafeteria is open for food service; Orillia Residence is only accessible with an access card; and Simcoe Hall is open, however limited to the first floor.

Those without cards or keys who need access to these buildings may contact Security Services to be granted entrance.

Please continue to follow updates posted on our COVID-19 information web page, and follow advisories and recommendations being shared by our regions’ health units, as well as various levels of government.

March 27, 2020 – Message to students from the Provost

Dear Lakehead University students,

Lakehead University’s priority is the health and safety of our students, faculty, and staff. We are doing everything we can to assess and address options to further assist those of you experiencing challenges or difficulties during this unprecedented and particularly stressful time.

Lakehead students are able to complete their courses and examinations remotely, and our University’s residences remain open for those who are not able to travel home. In addition to emails detailing the variety of services available to you, including academic supports, Financial Aid, Food Services, and Health & Wellness Services, we continue to provide information, resources, and answers to frequently asked questions on our COVID-19 information web page.

In closing, I would like to echo President McPherson’s recent message to the University community and acknowledge your resilience in recent weeks. Everyone at Lakehead University is doing what they can to support you so that you have the opportunity to complete your program’s requirements and make it to the end of the semester successfully.


Be well and all the best,

Dr. David Barnett
Provost and Vice-President (Academic)
Lakehead University

March 26, 2020 – Spring Convocation 2020

Convocation is a special time where our University community, family and friends come together to celebrate and share the accomplishments of our exceptional Lakehead University graduates.

Unfortunately, with the ongoing uncertainties related to the COVID-19 pandemic, it will not be possible to hold our Spring Convocation ceremonies originally planned to take place in May/June 2020. It is our hope that we will be able to reschedule Convocation ceremonies for sometime this Fall. Further details will be shared once available.

Lakehead University students eligible to graduate will still have their degrees conferred in spring 2020 following approval at the Lakehead University May 2020 Senate meeting.

Enrolment Services will contact graduating students with further details and information.

For any questions related to Convocation and Graduation, please contact convocation@lakeheadu.ca.

Please review the Current Students FAQ section of this web page for more information.

March 24, 2020 – Operational Update

In light of the Province’s recent communication, Lakehead University is taking measures to further limit access to our campuses, effective March 25.

First, we wish to assure our students that Lakehead University continues to ensure the delivery of, and opportunity to complete, courses using online and alternate remote delivery formats, and to provide them with remote supports and services as previously outlined. Students who stay in Residence will still have access to the services they rely on, including food services, and health and wellness supports. 

Thank you everyone, for all the work that we have already done over the past week to move to a remote operations model.

As of March 25, and until further notice, only those employees who need to be on site to sustain current operations will be able to continue to work on our campuses. All other employees, including faculty, should work remotely.

Staff who provide required services will be so designated by supervisors responsible for those services. Supervisors are responsible for assigning duties to be carried out and making reasonable arrangements for the protection of essential staff. If you have any questions, please contact your supervisor.

Questions about research continuity in on-site research laboratories should be directed to the Office of the Vice-President (Research and Innovation).

Lakehead University continues to assess the situation. Please continue to monitor your Lakehead University email and our COVID-19 web page for updates.

Students, faculty, and staff are reminded that Lakehead’s Student Health and Wellness Services, and the Employee & Family Assistance Program teams are still operating and available to you. For these and more resources and information links, see the Resources and Information section our COVID-19 web page.

March 20, 2020 – Message from President McPherson

Dear members of our Lakehead University community,

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Thank you to our faculty, instructors, and staff for transforming our in-person and classroom learning environments to online and remote formats; to our Technology Services Centre team that succeeded in providing many of our employees with the platforms necessary to work from their homes and still maintain the services our students rely on; and to our housekeeping staff and contractors who have stepped up the frequency of cleaning and servicing of our campuses to help keep us safe. Finally, my thanks for the dedication and spirit of our staff who have been required to continue to work on our campuses to ensure the continuity of core University operations.

To our students at home and in our residences, I applaud your resilience. I know the past week has resulted in many necessary changes and has been unlike anything you may have imagined when you started the winter semester. Your health and well-being as we continue to respond to the province’s state of emergency remains our priority. Our campuses' services continue to be accessible. Everyone at Lakehead University is doing what they can to support you so that you have the opportunity to complete your program’s requirements and make it to the end of the semester successfully.

Please take care of yourselves. Be kind and patient with others.

 

You and your families are in my thoughts,

Dr. Moira McPherson
President and Vice-Chancellor
Lakehead University

 


 

REFRESHED COVID-19 INFORMATION WEB PAGE AND FAQS

This COVID-19 information web page has undergone a refresh in order to clean up and better organize the growing number of updates, resources, and frequently asked questions (FAQs) being received by various units across Lakehead University’s campuses from students, faculty, staff, and researchers.

Atop this page is a reorganized list of links to help you find the information you need and answers to the most common questions.

Please continue to adhere to advisories and recommendations being shared by our local Health Units, as well as the Province and Federal government.

 

March 18, 2020 – Travel Advisory for Lakehead University Employees Only

Last updated: March 18, 2020, 1:55 p.m.

At this time, Lakehead University will not be approving any work-related travel by employees until further notice.

If you have any questions, please speak to your supervisor.

 

March 17, 2020 (3:05pm) – Lakehead University moving to a required on-site services model

With the rapidly-changing COVID-19 pandemic and in support of both federal, provincial, and municipal advisories to help mitigate the spread of the virus, Lakehead University continues to do its part in this regard, with the health and safety of our community at the forefront.

By Thursday, March 19, Lakehead University will transition to a required on-site services model. All other employees that are not required to be on-site, and are able to work remotely at home, should do so.

The units below have been identified as required on-site services at both our campuses:

  • Student Health & Wellness
  • Residence Services
  • Food Services
  • Student supports
  • Security Services
  • Animal Care Facility
  • Financial Services
  • Physical Plant
  • TSC
  • Executive Team

*This list is subject to change based on ongoing review and needs. 

Supervisors of required on-site service areas will be identifying roles within these units that will need to continue working on campus.

All employees that are not required to be on-site, and are able to work remotely at home, should do so.

Supervisors will work with their respective teams on scheduling and other matters that arise.

Guidelines for employees working at home will be provided by supervisors.

Unless otherwise communicated, this decision will be in effect until April 30, 2020.

Students are reminded that Residence Services, along with many other University services and facilities, remain open. 

March 17, 2020 (3:00pm) – Lakehead University closes library buildings and transitions to remote service delivery

Lakehead’s libraries are committed to ensuring the safety of our University community. We support students, faculty and staff as they work to complete the term.

All Lakehead libraries, including the Archives, Chancellor Paterson Library, Thunder Bay Education Library, Orillia Education Library, Law Library, and Harvie Legacy Library (Orillia) are transitioning to remote service delivery effective March 19, 2020 until further notice.

The Library will support users online and will deliver services through alternative ways. 

During this period of remote service delivery, all online resources and services will be accessible, including:

  • All electronic journals/databases, and e-books
  • Omni search tool
  • Ask Us service
  • Subject guides

Remote supports are available through the Library support page and TSC Help Desk.

Liaison Librarians have been providing research and reference assistance for many years and will continue to provide this assistance online and through Zoom meetings. They will expedite course reserves processing and copyright clearance as possible.

In addition, all loaned materials will have their due dates extended automatically.

March 17, 2020 – Lakehead Athletics facilities closed until further notice

As Health Canada and our communities’ respective Health Units continue to advise the public to exercise social distancing in order to reduce the transmission of COVID-19 between people, effective Tuesday, March 17, and until further notice, Lakehead Thunder Bay’s Athletics facilities, programs and services will be closed to all varsity, public, recreational, and club activities.

Closed facilities include the CJ Sanders Fieldhouse, The Hangar (including workout space and studio), the pool and workout gym, the Bora Laskin (Faculty of Education) gym, and the PACI gym.

Spaces remaining open include administrative and faculty offices, and the Sports Medicine Clinic.

Should members need access to their lockers, please contact erstaff@lakeheadu.ca to make arrangements.

This decision is in addition to previous notices to postpone or cancel large public gatherings, and restrict other activities and events on our campuses.

Students wishing to travel home

At this time, we encourage any students who are considering making arrangements to travel home, to proceed with making those arrangements. Instructors, and/or Program Chairs or Directors will be reaching out to communicate specific instructions regarding online or alternate distance delivery methods associated with courses.

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Residence Services along with many other University services and facilities remain open.

March 15, 2020 – Recommendations to travellers

Travellers arriving in / returning to Canada

As we continue to closely monitor the spread of COVID-19 in the regions around our campuses and across Canada, we are asking all University community members to adhere to Health Canada’s recommendation to those arriving in Canada from other countries as you could have come into contact with COVID-19 while abroad.

First, inform your supervisor of the date of your return to Canada.

Upon return to Canada, you will need to:

  • Self-isolate for 14 days after your return.
  • Monitor your health for fever, cough or difficulty breathing.
  • Wash your hands often for 20 seconds and cover your mouth and nose with your arm when coughing or sneezing.
  • If you develop a fever, cough or difficulty breathing within 14 days, continue to isolate yourself from others, and immediately call your region’s District Health Unit and follow their instructions carefully.

In addition, if you return from Italy, Iran, or Hubei province (China) you will be asked to contact the public health authority in the province or territory where you live or are staying within 24 hours of arriving in Canada and to provide your contact information.

 

Travellers planning to leave Canada

The Public Health Agency of Canada is recommending that travellers avoid all non-essential travel outside of Canada. Many countries are reporting community or widespread transmission of the virus that causes COVID-19. In some countries, travellers may have limited access to timely and appropriate health care should they become ill. Local authorities may impose control measures suddenly, including movement restrictions such as quarantine.

March 13, 2020 (2:00pm) – Message from President McPherson

Dear members of our Lakehead University community,

Since December 2019, Lakehead University has been working through its emergency planning processes to assess and be prepared to respond to the emerging COVID-19 pandemic.

Following recent developments and our ongoing contingency planning at Lakehead, we have updated the next phase of our Institution’s action plan in response to COVID-19.

I am writing to provide an important update, and will focus on the most important elements as of March 13.

Lakehead University is cancelling classes on Monday, March 16 and Tuesday, March 17 to provide instructors, faculty, and academic support staff the time to prepare to deliver course content in alternative ways. Any exams scheduled during this time period will be rescheduled. The University is preparing to provide workshops and specific support to assist instructors with preparations for other modes of course delivery.

Starting Wednesday, March 18 and for the remainder of the term, Lakehead University will be delivering all of its courses using online or alternative modes of delivery.

We recognize that specific academic programs may have unique requirements that need alternate solutions. These will be developed and communicated early next week.

Our University campuses (Thunder Bay and Orillia) remain open. Residences and all of our facilities, including but not limited to libraries, research facilities and laboratories, athletics facilities, food services, and Health and Wellness Services all remain open. Please direct any specific questions to your supervisor. All other Lakehead University events are to be considered on a case-by-case basis. Faculty and staff should continue to report to work as usual.

You are strongly encouraged to adhere to public advisories and recommendations, including washing hands frequently and avoiding touching one's face. I remind everyone that you should stay home if you feel ill.

If you begin to exhibit COVID-19 symptoms — fever, cough and respiratory distress — contact your local health unit (see contact information at bottom of Lakehead’s COVID-19 information and updates page) and reduce contact with others by isolating yourself.

The health and safety of our University community is paramount as we continue to help ensure the continuity of our University’s operations. Please continue to monitor your Lakehead University email and this web page for updates.

While the measures outlined above are a reflection of extraordinary circumstances, I believe Lakehead University’s faculty, staff and students have the collective strength to come through this with resolve. Being part of Lakehead University means that we work together to create an inclusive, accessible and safe environment for all.

I am grateful to all members of our University community who are working together to help us during this rapidly-changing situation.

Sincerely,

Dr. Moira McPherson
President and Vice-Chancellor
Lakehead University

March 13, 2020 (10:00am) – Lakehead postpones March Break recruitment events at both campuses

Thunder Bay: March 16 - 18, 2020

Orillia: March 17 - 19, 2020

Following the University’s decision to take steps to help ensure the health and safety of its students, faculty and staff by postponing or canceling all large public gatherings until further notice, Lakehead’s Undergraduate Recruitment team is postponing all planned March Break recruitment events at both campuses.

These events are intended to be rescheduled later in 2020, and Undergraduate Recruitment will be in touch with prospective students and their families who were slated to come to our campuses next week, as soon as possible.

Our Undergraduate Recruitment team looks forward to showcasing the Lakehead University experience as soon as it is appropriate.

March 12, 2020 – Cancellation/Postponement of Events and Activities

Following the recent decision to postpone large public gatherings on both Lakehead University campuses until further notice per the Government of Canada’s risk-determining guide for proceeding with large gatherings, please check the Events Calendar for changes to upcoming activities and events.

March 11, 2020 – Lakehead University’s COVID-19 Updates, Resources and Information webpage

Health units in Thunder Bay and Orillia at the time of this notice maintain that there have been no cases of COVID-19 in these two communities, and the Public Health Agency of Canada maintains that the risk to Canadians is low.

In light of the World Health Organization’s announcement that COVID-19 is now considered a global pandemic, there are a number of preparations that all faculty and staff are being asked to consider.

While there have been no significant changes to the University’s standard operations, we wish to be prepared for potential changes.

Preparations may include readying to temporarily suspend classes and move to other modes of course delivery, and considering how faculty and staff may work remotely.

The University remains committed to providing students with the opportunity to continue their studies and complete current course requirements.

Should a case of COVID-19 be identified in Thunder Bay or Orillia, Health Unit staff will ask the affected person about their recent activities and reach out to people and places they were in contact with.

You are strongly encouraged to adhere to public advisories and recommendations, including washing hands frequently and avoiding touching one's face.

If you begin to exhibit COVID-19 symptoms — fever, cough and respiratory distress — contact your local health unit (see contact information at bottom of Lakehead’s COVID-19 information and updates page) and reduce contact with others by isolating yourself.

The health and safety of our University community is paramount.

Please continue to monitor your Lakehead University email and this web page for updates.

OPERATIONAL CHANGES EFFECTIVE MARCH 12, 2020

With an abundance of caution during a rapidly-changing situation, Lakehead University is taking pre-emptive steps to help ensure the safety of its students, faculty and staff, as well as the ongoing operations of our University.

Large Public Gatherings

Effective immediately, Lakehead University is postponing large public gatherings on both campuses until further notice per the Government of Canada’s risk-determining guide for proceeding with large gatherings.

If you have any questions about a planned large public gathering, please contact your supervisor.

Travel

Lakehead University will not support travel to regions with a Level 3 advisory or greater.

Approval of all work-related international travel by Lakehead employees will be considered on a case-by-case basis.

Approval of all University-related international travel by Lakehead students is being limited and will be considered on a case-by-case basis.

Lakehead International will continue to engage with students who are currently studying abroad on an individual basis.

Students, faculty and staff are advised to remain up to date on world travel advisories.

January 30, 2020 – Information About Coronavirus

Lakehead University is closely monitoring developments regarding the novel coronavirus (2019-nCoV) and believes it is important to understand the facts about this new strain of coronavirus. While this new strain of coronavirus is believed to have originated in the Province of Hubei, China, the situation is a global concern that can affect any group of people.

We want our University community to be properly informed so we can act appropriately and come together and support each other.

At this time, our thoughts are with students, faculty and staff who may have family or friends directly affected by the situation.

Please be reminded that October to March of any year is cold and flu season. As is always good practice during this time of the year, wash your hands frequently, stay home when sick, and exercise proper cough and sneeze etiquette to prevent the spread of any illness.

Information shared by Public Health Ontario about the coronavirus states that the risk to Ontarians is considered low, and there are no confirmed cases in Thunder Bay or Orillia at this time.

Health Canada has created an Information Sheet and Frequently Asked Questions web page to inform Canadians about the coronavirus, including:

  • symptoms to watch for,
  • how it may be contracted,
  • how you can protect yourself, and
  • precautions one can take while travelling.

If you believe you have been exposed and are experiencing symptoms, please contact:

  • Simcoe Muskoka District Health Unit: 705-721-7520
  • Telehealth Ontario: 1-866-797-0000, or
  • your Primary Care Provider

Tell them your symptoms and your travel history and they will provide advice on what you should do.

 

 

 

FAQs for Students

Jump to:

Academic Program Delivery  (updated May 29, 2020)

What are ‘online’ and ‘alternative’ delivery modes? What is the difference between these two and what can I expect as a student?

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In synchronously delivered methods, the instructor and students are all online at the same time, and the material is delivered in real time using methods such as video. You can ask questions, take tests, or participate in discussions online while the instructor is available to assist you. 

In asynchronous delivered methods, online course delivery is self-paced with course materials (lectures, readings, forums, assessments, etc.) made available for you to access and engage with on your own schedule. There are still deadlines, and some instructors will release materials on a week-by-week basis rather than all at once, but you can usually decide how and when you will work through the course materials. 

Alternative modes may also include compressed delivery of courses, flipped classrooms, and other pedagogical approaches but are still based on synchronous or asynchronous online delivery.

With all of these delivery modes, students attending Lakehead University in the fall can expect to receive a quality learning experience and the ability to achieve the learning outcomes associated with their program.

Will co-op and placements that are required by the program continue/start in the fall?

Our Academic Units are working with industry and community partners in preparing to offer co-op and placements through alternative delivery formats so that students can begin in the fall. Where it is not possible to do so, co-ops and placements will be deferred to the Winter 2021 term.

What is the plan for Winter 2021 program delivery?

At this time, it is not possible to determine how the winter term will be delivered as that will be dictated by how the pandemic evolves and what Public Health guidelines will allow. It is our hope that normal course delivery will resume for the Winter 2021 term and our team of advisors can work with you to assist in your decision making process.

What can I expect for Fall 2020?

We are looking forward to welcoming new and returning students to Lakehead University in fall 2020. Our mission to be an innovative comprehensive university that provides an education that is about how to think, not what to think, has never been more relevant!

Lakehead’s Admissions and Orientation teams are keenly focused on ensuring a fabulous transition for students starting their University experience or continuing their studies in the upcoming fall. Our talented faculty and staff at our Thunder Bay and Orillia campuses are hard at work preparing our 2020-2021 programs and courses.

As we continue to follow the changing circumstances regarding the pandemic, we will share further details and ensure timely updates.

Courses & Registration  (updated June 26, 2020)

How and when will I know which of my classes will be online and which will be on-campus / face-to-face? How soon will I be told, and if a class is being delivered in person, am I required to travel to Orillia or Thunder Bay to join my classes? Can I choose not to attend on-campus and take online courses only? Can I defer my on-campus courses until next year?

The course timetable for the 2020/21 academic year has been posted online here. For each course, the mode of delivery is identified for each course. Our Academic Units are working hard to determine which form of instruction can achieve the learning outcomes of the course within the constraints imposed by COVID-19. Only those courses that meet the safety regulations established by Public Health will be held in person; this means that many courses are online, and some may be in person. Where possible both options will be available to students to accommodate those who may not be able to attend in person. Students can choose to defer their on-campus courses until next year, but they should be aware that doing so may delay completion of the program.

If I wait to start in Winter 2021 will I be able to take all the courses I need to still graduate on time?

Academic programs are working to ensure that students will be able to complete their programs safely and in a timely fashion. However, if students choose to defer their start until the Winter 2021 term, it may not be possible for students to graduate within the normal time span unless they take courses over the spring and summer terms the following year to catch up on missed credits.

If I am learning online, how will I be able to access my professors for questions and support? Will they hold regular office hours and be available, as many do not seem to respond to emails now?

Professors will be available to support students during the weekly office hours that will be indicated on their course outlines.

What platform will be used for on-line learning? I know that some platforms are blocked in some countries.

Lakehead is working on plans to make on-line learning available to as many students as possible. 

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On a program by program basis, Lakehead is working to ensure that practical learning opportunities can still be held on the on-line environment this fall. If your program has hands-on and practical learning components, please consult with your program for more information.

I am living in another province and/or country with a significant time zone difference. Am I expected to attend classes at the local time (which could be in the middle of the night), or will I be able to access the course, lectures, etc., during the normal daytime in my home province or country?

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Once I register for my courses will I be billed right away?

No. We have adjusted our billing timelines so students. Billing will occur starting July 15, 2020. 

Tuition, Fees and Financial Support  (updated June 8, 2020)

If I have already paid my deposit and/or tuition for the Fall 2020 semester and I defer my start to a future semester, will I lose that deposit?

If you defer to a future semester due to the Covid-19 pandemic, your deposit and tuition fees for the Fall 2020 semester can be applied to a future semester.

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While the mode of delivery may be different, the same high quality education will be provided. Your courses will have the same learning outcomes and you will have access to the same student support services normally provided when on campus. However, you will not be required to pay fees for services that can not be provided if you are not taking on-campus courses.

I received a graduate studies scholarship as part of my admission. The scholarship requires me to conduct research on campus. If I am starting my program online, will I still be eligible to receive the scholarship if I cannot engage in research? Or will I lose the scholarship entirely?

We encourage you to work with your supervisor to find alternative research activities that can continue remotely. If your research is directly and significantly impacted by COVID-19, please work with your supervisor on the individual approach that makes the most sense for your specific situation.

I received a Graduate Assistant (GA) position as part of my admission. If the Fall 2020 semester is online and I am not in Canada, will I still be able to complete my Graduate Assistant position?

Without a Canadian Social Insurance Number (SIN number) you can not work for pay. Normally, paid work requires you to have a Canadian Social Insurance Number (SIN number). Lakehead is working with officials to determine if other options may be available. 

With my school closed and final exams cancelled, will I still be eligible to receive an entrance scholarship? How will my scholarship average be calculated?

Yes. Lakehead continues to assess and award Undergraduate entrance scholarships for international students. Scholarships will be awarded based on the admissions assessment. If you are facing unique challenges, or challenges related to completing your final year, you are encouraged to contact Lakehead International Admissions directly to assess your current scenario and determine your scholarship eligibility.

If I do not have money to fly home can I get help?

Some funding is available for Canadian domestic students who can demonstrate a financial need. Contact Student Central: studentcentral@lakeheadu.ca.

I am a Canadian student who wishes to continue my studies, however I have lost, or am unable to obtain, employment. Is there any support available so I can pay for food and rent?

If you are currently enrolled in classes some funding is available for Canadian domestic students who can demonstrate a financial need. Contact a Student Central Professional at studentcentral@lakeheadu.ca.

How will government student loans (e.g. OSAP) be impacted?

Federal and provincial organizations continue to work closely with governments to determine the impacts on government student assistance. As governments release information on how they will handle processes, we will ensure that the information is made available to students.

To support student loan borrowers during the COVID-19 pandemic, the Government of Canada has announced its plan to pause the repayment of Canada Student Loans until September 30, 2020, with no accrual of interest. Pending parliamentary approval, these measures will become effective March 30, 2020. This will include pre-authorized debits.

Will official transcripts be available for ordering and pick up?

 Official transcripts can still be ordered online through myInfo. Pick-up will no longer be available; however, we will mail transcripts.

Can I still access Health and Wellness services on campus?

 Yes. Visit lakeheadu.ca/shw for more information on how to access services on each of our campuses.

What are the tuition and fee payment deadlines? 

The Schedule of Payment dates, fees, and late penalties are posted here: //www.8787ls.com/students/finances/tuition-fees/payment-due-dates

If I am learning online in the Fall, will I still have to pay ancillary fees? Or will some fees be removed/reduced? 

At this time, decisions on the various miscellaneous fees are under review. Fees for bus passes and other services that can not be used if you are learning from a distance will not be charged, but some fees may be charged where services are being delivered through an altered delivery model. 

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Students are encouraged to get in touch with Accounts Receivable as soon as possible to learn about all payment options/arrangements that are available.

Residence  500 Internal Server Error

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Any student arriving from outside of Canada will need to be quarantined.  Students living on campus will be provided a location in Residence in which to isolate. This location may or may not be your permanent location, so you may have to switch to another room at the conclusion of the mandatory government-mandated 14-day quarantine.  You will be financially responsible for the cost(s) associated with this quarantine should it be prior to the regular Residence Contract start date of September 3, 2020.

Will Residence be open in September?  

Yes, Residence will be open in September, and is in fact open now to any students requiring housing.

Can I move into residence and still take my classes on-line?

Yes, you can live in Residence and take online courses, just as you can currently.

Will there be a reduction in fees for residence if I can’t move in until Winter term?

Yes, the rate will be reduced and you would not pay for the Fall term. In the case of a Winter Term move-in, you would only pay for the second term.

I’ve decided to defer my move into residence. Can I get my deposit back?

You can receive your $500 down payment back if you do not attend Lakehead.  If you decide to take classes online, the $500 deposit can be applied to your tuition/fees amount owing. 

I have applied for residence for Fall 2020 - what happens to my application at this time?

Any student who has applied to Residence will be offered a room based on the information they provide. A representative from Residence Accounts will contact the applicant via their Lakehead email account regarding room type and location. All students who apply to Residence will have a room.

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Will Residence be open and available for new students for this Fall? How will the residence be organized to ensure social distancing and to prevent an outbreak?

Residence is still open, and currently accepting applications for the fall. We are making adjustments to our organization to ensure that all social distancing and health and safety protocols can be maintained. Rooms will be allotted to limit the number of students per Residence building and floor. Offices in Residence are closed to the public and all meetings will be held on-line or via phone. All social programming is being held on-line or in large, open areas where social distancing of two metres can be maintained.

If my roommate or I get sick while living in Residence, what will happen?

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Orientation  (updated June 26, 2020)

I will be starting my undergraduate degree this Fall 2020. I am nervous because I have never learned online before. Will there be special Orientation or training to help me be successful? What supports are available for a new student?

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 Orientation Webpage and access the Orientation Modules through myCourseLink. Lakehead University has a long history of delivering courses by distance learning. We have already moved many student supports online and will continue to add more throughout the summer, which will ensure we are able to offer a rich online experience.

Student Experience & Student Supports  (updated May 29, 2020)

If I am learning online in the Fall, I will not be having the same experience as being on campus. I will not be able to access all the same services like the Library, labs, learning spaces, campus facilities, etc.

While the mode of delivery may be different, the education being provided will be the same. Likewise, students will have access to the same student support services normally provided when on campus.

I was signed as a varsity athlete this year. What is happening this fall in relation to varsity sports and athletics in general?

The answer to this will differ for each team and each sport. Please contact your head coach for information on your particular situation.

Will there be food services available at the university during the pandemic? I have heard that it was only take-away bags with limited food at the end of last semester. Will there be fresh food on campus available, with a variety of options, that can meet my dietary needs?

Food services will continue to ensure that  fresh food (whether on site or take-away) is provided on campus with a variety of options that meet many dietary needs. Our ability to provide on-site meals will depend on the regulations of government health officials.

How will my accommodations be impacted by courses moving to an online learning environment?

As courses move to an online learning environment, students with academic accommodations will continue to have their accommodations honoured by their professors. In collaboration with Student Accessibility Services (SAS), students can continue to make accommodation requests for extensions of time for assignments and notetakers if there is an online lecture component.

For tests and final exams, your instructors will adjust accommodated test/exam time to include extra time and approved break times if applicable. Students who utilize assistive software are encouraged to contact SAS to access software trial licensing if they require. If you have questions or concerns please contact Student Accessibility Services at any time. Please email SAS Thunder Bay (sas@lakeheadu.ca) or SAS Orillia (oraccess@lakeheadu.ca).

As an Indigenous student, can I still access the Counsellor and Tutoring services?

All services for Aboriginal Initiatives are available via Zoom, email or phone.  Please email acss1@lakeheadu.ca or acss@lakeheadu.ca or aboriginalcounsellor@lakeheadu.ca to make a request or schedule an appointment.

If you are an Indigenous student at our Orillia Campus, email ai.orillia@lakeheadu.ca to make a request.

How can students access academic support and career services through the Student Success Centre, Academic Support Zone, and Career Zone?

Students are invited to register for events and book appointments for academic and career support on mySuccess as normal. Workshops and events are being offered as webinars on Zoom. Appointments will be conducted on the phone or on Zoom. Instructions to access remote delivery will be provided on registration.

  • Writing Services: Writing coaches provide personal advice to improve writing skills using the Zoom platform. Students share their assignment with their coach before appointments using Google Documents.
  • Tutoring: All tutor email addresses are posted on mySuccess under Academic Support Zone in order for students to email tutors with questions. Tutors are available to meet using Google Hangouts as needed.
  • Career Services: Resume reviews and career advising are being offered online in small group and individual settings. Workshops are being held as webinars.
  • Co-operative Education: Co-operative education advising is available using Zoom. Students entering their co-op term or currently in a co-op placement are asked to regularly update their advisors as to any changes in their work arrangements.

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 lakeheadu.ca/onlinelearning.

Prevention, Health & Safety  (updated May 29, 2020)

If I come to campus this Fall or Winter semester, what is Lakehead doing to ensure the health and safety on campus in terms of cleanliness, social distancing, preventing infection spread, etc.?

At Lakehead University, the health and safety of our students is at the forefront of all decisions. Lakehead University is guided by government health regulation and protocols. In addition, we have established enhanced cleaning protocols, and high-touch areas will be cleaned throughout the day. 

If I am able to travel to Canada this fall, is it better to live on campus or off campus? Which is safer and better for me?

The decision about where to live is ultimately up to each student based on their own personal preference. The benefits to living on campus include the wonderful opportunity to become part of a supportive community of friends, the proximity to services, and the convenience of living close to your classes. At the same time, living in the community is safe, and can be a positive experience. Please speak to an advisor about specific questions or concerns you may have.

If everyone is socially distancing on campus during the Fall, what will there be available to do? Will there be any social opportunities, activities, events, etc.? 

Yes, the International Student Services team is already hosting a range of social activities through our International On-line Community of Care. Given the current pandemic, and the anticipation of physical distancing requirements this fall, there will be a range of engaging, social activities offered in a modified format.

How will the university ensure safety of the students and professors in the labs and research areas if we are in person? What precautions and standards will be in place to prevent the spread of the virus?

All laboratories are being prepared to address the need for adherence to social distancing and other health protocols. We are taking extra precautions through enhanced cleaning protocols. 

Are there things I can do to stay well while social distancing?

Yes. Student Health and Wellness has developed a Social Distancing Tool Kit with wellness resources and advice at lakeheadu.ca/wellu. Follow @lakeheadlife on Instagram for more wellness tips.

Applying to Lakehead & Admissions  (updated May 29, 2020)

I am struggling to get my Proof of Final Degree due to closures at my undergraduate school. Are there any extensions on this and how can I submit this afterwards? 

The Faculty of Graduate Studies is allowing students beginning their program in September 2020 to register with unofficial documents. You will be required to submit official documents at your earliest convenience with a deadline of November 1, 2020. If you are unable to provide official documents by the deadline, you will be required to provide proof of this inability.  Please note that if there are any meaningful differences between your unofficial and official documents your admission to your program will be rescinded.  This may result in a loss of tuition fees.

My current school is now closed, and our exams are all delayed. How will this impact my admission and submission of final grades? What will you base my admission on?

Lakehead is aware of significant changes in a number of curriculum around the world. You may contact us directly at Lakehead Admissions and we will work with you to assess your own unique circumstances and what accommodation may be necessary.  intl.admission@lakeheadu.ca

In my home country, our in-person IELTS test centres have been closed for months now and I do not know when I can complete my English Language Proficiency test requirement. Do I have other options?

Yes, for students who are impacted by Covid-19 and to access English language tests in their home country, LU is temporarily accepting the Duolingo test. 500 Internal Server Error

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What is a Deferral of Admission?

 A Deferral of Admission, if approved, allows you to put your Offer of Admission on hold so you are able to return with ease and start your studies at Lakehead the following Fall term without having to reapply. It also saves your spot in your program.

Is a Deferral required if I want to start in the Winter 2021 term for an undergraduate program?

 No. Your Offer of Admission is valid for the entire 2020/21 academic year (Fall 2020 and Winter 2021 terms). If you decide to start in Winter 2021 you will still need to accept your Offer of Admission and register for the Winter 2021 term courses. 

How do I request a Deferral of Admission for an undergraduate program?

Review the steps required to submit a Deferral of Admission here

Can I defer my graduate studies Fall 2020 admission to the Winter 2021 semester? Do I have to reapply or is admission guaranteed?

Students holding an offer to Fall 2020 are strongly encouraged to start this fall. If a student wishes to request a deferral, they may do so by June 28, 2020.

Can I defer my graduate studies Fall 2020 admission to the Fall 2021 semester? Do I have to reapply or is admission guaranteed?

You may defer your application to Fall 2021. Your admission will not be guaranteed but you will not need to re-apply to your program.  Please contact the Faculty of Graduate Studies to request a deferral of your application.

What is the process to defer my Fall 2020 graduate admission to another starting semester?

Please email swalsh1@lakeheadu.ca and indicate you are requesting a deferral.

INTERNATIONAL STUDENT APPLICANTS: How do I reach a Lakehead University recruiter with any questions?

International applicants and prospective students should book a 1-on-1 online counselling appointment with a representative in your region, or email us at welcome@lakeheadu.ca.

Am I still able to visit the campus for a Campus Tour?

At this time, in-person campus tours are no longer available at either campus. We encourage you to visit our website and sign up for a Virtual Tour. Our virtual tour guides will walk you through key locations, such as our Residences, giving you a feel of what it’s like to live and learn at Lakehead. Visit lakeheadu.ca/tours.

How do I reach a Lakehead University recruiter with any questions?

Lakehead University is here to support you with all your information needs. Future students and applicants can reach out to us as follows:

Canadian Domestic applicants and prospective students
Contact: recruit@lakeheadu.ca or call 1-800-465-3959

International applicants and prospective students
Visit //www.8787ls.com/international/future/connect/virtual-counselling
Contact: welcome@lakeheadu.ca

Indigenous applicants/guidance counsellors
Contact: aboriginaloutreach@lakeheadu.ca or call 807-251-4491

For any Indigenous Applicants to the Native Access Program
Contact: nap@lakeheadu.ca or call 807-632-6803

For any Indigenous Applicants to the Native Nurses Entry Program
Contact: nativenursing.nnep@lakeheadu.ca or call 807-632-7045

I’d like to meet with a recruiter - how do I arrange that?

Recruiters are always available to answer your questions by email. Zoom meetings offer another opportunity to address your questions by video, face-to-face.

Are you still accepting applications for a Fall 2020/September start?

Yes! We continue to accept applications to most of our Undergraduate Programs for Fall 2020 entry. Apply today.

Many of our Graduate Programs continue to accept applications for Fall 2020 entry, however please know that graduate programs are starting to close their applications as programs fill. Apply today.

I’ve applied for admission. Will I hear from you?

Yes. You will first receive an Acknowledgement Email from us once we receive your application. Read this email carefully as it contains your login details needed for our student portal, myInfo. Once you gain access to myInfo, you can upload scanned copies of your transcripts and other required information. 

We continue to assess applications for admission. If you are admitted, you will receive an electronic offer of admission letter. You can access it in myInfo. We will send you an email to prompt you to check myInfo.

I am unable to take an English Language Proficiency Test (IELTS, TOEFL, etc.). What do I do?

Do not worry. If you cannot provide us with a recognized proficiency test at this time, we will still assess your application for admission. You may be required to complete our Academic English Program, or you may be asked to provide minimum required test scores prior to the first day of classes. Lastly, we continue to explore suitable alternatives to the IELTS and TOEFL. If we begin to accept new English language proficiency tests, we will update our  500 Internal Server Error

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I am an international student having difficulty getting the documents requested for admission. What do I do?

We are aware that some applicants are experiencing difficulty in submitting their documents due to restrictions related to COVID-19. All applicants should continue to work with their schools about securing required documents needed for their admission assessment. Lakehead will be flexible with deadlines and document requirements – we will continue to work with applicants individually and make accommodations based on their circumstances. If applicants have questions, they should contact us at intl.admission@lakeheadu.ca

I have questions about my undergraduate application. Who do I contact?

Contact Student Central by email at studentcentral@lakeheadu.ca.

If you are an international applicant who has applied to an undergraduate program, contact an International Admissions Officer at intl.admission@lakeheadu.ca

I can’t pay the confirmation deposit to hold my place in my undergraduate program because the banks are closed or have limited services. Will my offer expire?

There are many ways for you to pay your confirmation deposit. Try one of the payment methods found here. If you are still having difficulty please contact Student Central by email at studentcentral@lakeheadu.ca.

I received a Letter of Acceptance to my Graduate program, and I am really excited about this. But the main thing I am worried about is that due to COVID-19, I am unable to attend the Program after paying the $750 deposit, what will be the refund policy?

As stated in the Offer of Admission, the $750.00 confirmation deposit is non-refundable in most circumstances. However, if you pay the confirmation deposit and are unable to travel to Canada because your visa application is rejected, we will issue a refund with proof of your visa rejection. You will have to provide a copy of your VISA rejection letter. If the travel ban is not lifted by the Government of Canada, we will issue a refund or give you the option to defer your application to a future start term.

If you accept an offer to another institution, you will not be eligible for a refund.

I am a Spring 2020 international graduate student. If I cannot get into Canada due to ongoing border closures, will you allow me to defer my entry to Fall 2020 without having to reapply?

Any international student who is admitted to the Spring 2020 term to a graduate program but who is unable to enter Canada due to border restrictions in place as part of Canada’s Temporary Response to the Covid-19 pandemic, or who is unable to obtain a Canadian Study Permit in time to commence their program by the May 2020 start date, will be eligible to defer to start their same admitted-to program in the Fall 2020 start term.

In order to take advantage of this deferral, applicants must email gstudent@lakeheadu.ca and outline their situation and request the deferral.

Applicants will be required to pay all necessary deposits to secure their spot for the Fall 2020 start term to confirm the deferral.

International Students  (updated July 7, 2020)

I am an international student only taking online courses due to Covid-19, am I required to have UHIP?

If you are living in Ontario while taking your online courses, you are required to have University Health Insurance Plan (UHIP).

If you are taking online courses from your home country, or outside of Ontario, you are not required to have UHIP.

I am struggling to get my Proof of Final Degree due to closures at my undergraduate school. Are there any extensions on this and how can I submit this afterwards?

The Faculty of Graduate Studies is allowing students beginning their program in September 2020 to register with unofficial documents. You will be required to submit official documents at your earliest convenience with a deadline of November 1, 2020. If you are unable to provide official documents by the deadline, you will be required to provide proof of this inability.  Please note that if there are any meaningful differences between your unofficial and official documents your admission to your program will be rescinded.  This may result in a loss of tuition fees.

My current school is now closed, and our exams are all delayed. How will this impact my admission and submission of final grades? What will you base my admission on?

Lakehead is aware of significant changes in a number of curriculum around the world. You may contact us directly at Lakehead Admissions and we will work with you to assess your own unique circumstances and what accommodation may be necessary.  Intl.admission@lakeheadu.ca

In my home country, our in-person IELTS test centres have been closed for months now and I do not know when I can complete my English Language Proficiency test requirement. Do I have other options? 

Yes, for students who are impacted by Covid-19 and to access English language tests in their home country, LU is temporarily accepting the Duolingo test. 500 Internal Server Error

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If I have been approved for a study permit and visa to enter Canada, can I still travel to Canada this Fall and attend Lakehead?

Yes, students can choose to travel to Canada this fall even though most of our courses will be on-line. LU Residence is accepting new students and following all precautions around safety.

If my program and courses are going to be online this Fall, can I still travel to Canada and live on campus but complete the courses online?

Yes.

When I am finally able to travel to Canada, I will likely have to self-quarantine for 14 days upon arrival. Will I be able to properly and safely self-quarantine on campus in Residence?

Any student requiring to quarantine will be provided with a suitable location to do so. Whenever possible, that location will be their Residence room, or alternatively in another suitable location on campus.

Upon arrival in Canada, if I am not able to complete my 14-day self-quarantine on campus in Residence, will Lakehead assist me in finding a place to complete the self-quarantine? Will Lakehead assist me in covering these self-quarantine expenses?

As Lakehead University will be able to accommodate students required to quarantine in Residence, if a student wishes to seek their own location to quarantine, they will need to do that at their own expense.

If I start my program online this Fall without a study permit and visa, and I am ultimately rejected for the study permit and visa by the Canadian Government, what will happen to me? Will Lakehead refund me for my tuition since I can no longer come to Canada and complete my program?

If you start your program you will have earned credits that are reflected on an LU transcript. If there is an unused portion of the tuition fees, you would receive a refund on the unused.

If I start my program online this Fall 2020 without a study permit in hand (or pre-approval for a study permit), will this affect my eligibility to be considered for a Post-Graduate Work Permit Program (PGWP) in the future?

The Government of Canada has recently provided clarification with regards to the ability for International Students to commence their studies for the Fall 2020 semester from outside of Canada. The update on May 14, 2020 included clarification with regards to the Post Graduate Work Permit Program (PGWPP) and how length of study from outside of Canada would impact eligibility and the length of a Post Graduate Work Permit (PGWP) (for full details, visit:

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As a general rule, international students are eligible to be considered for a Post Graduate Work Permit (PGWP) provided they complete 50% of their program in Canada, meet all other program criteria, and have a study permit or study permit approval prior to commencing their program. The length of time of the PGWP is determined by the amount of eligible time spent studying in their program in Canada. (see://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/study-permits/post-graduation-work-permit-program/permit.html)

An international student who holds a study permit or study permit approval, will be able to commence their Fall 2020 semester studies online from outside of Canada, and the time engaged in study outside of Canada (up until December 31, 2020), will count towards the length of study portion criteria of the PGWP. An international student who does not hold a study permit or study permit approval at the time of commencing studies from outside of Canada, will be able to commence their Fall 2020 semester studies online from outside of Canada, but the time spent studying outside of Canada will not count towards eligibility and the length of study portion criteria of the PGWP.

What does this mean for international undergraduate applicants?
As an international undergraduate applicant, your program is typically a minimum of 4 years in length. Given the above criteria, you would remain eligible to be considered for the maximum length of time for a PGWP so long as you complete 50% of your program in Canada while holding a study permit or study permit approval. That means that you would remain eligible to be considered for the maximum length of a PGWP so long as you meet the program eligibility requirements and do not study for more than 2 years online from outside of Canada.

What does this mean for international graduate applicants?
As an international graduate applicant, your program is typically 2 years in length or less. Given the above criteria, if you hold a study permit or study permit approval, you would still remain eligible to be considered for the maximum length of time for a PGWP so long as you meet the program eligibility requirements and do not study for more than 1 semester (Fall 2020) online from outside of Canada. If you do not hold a study permit or study permit approval prior to commencing your program outside of Canada, the time you study outside of Canada without a permit will not count towards the length of study portion criteria of the PGWP – this could result in a PGWP that does not achieve the maximum length of time. If you have additional questions relating to the Post Graduate Work Program, eligibility criteria, etc., please contact Lakehead University’s International Immigration Advisor at: immigration.intl@lakeheadu.ca

I am a current international student living in Canada; should I travel home and wait to return to Canada?

The decision to leave Canada and return home to study online from your home country will have unique financial, education and potential immigration implications for every student. If you are able to travel, and have confirmed that flights and borders are open, you will still have to weigh the advantages and disadvantages. If you would like help with the decision making process, an international student advisor may be able to help.

I don’t have my study permit yet. Will I be able to enter Canada under the new travel restrictions?

Under the recently announced travel restrictions for entry into Canada, the Government of Canada has announced that any international student who holds or has been approved for a study permit prior to March 18, 2020 will be exempt from the travel restrictions to Canada. If you have not received approval yet for your study permit, you should continue to follow the processes and steps as identified by the Government of Canada. At this time, the Government of Canada has not provided any updates on the continued issuance of study permits. Lakehead University continues to monitor this situation closely for any updates.

In the meantime, we encourage you to accept your Letter of Acceptance to Lakehead University and to pay any required deposit fees to secure your spot in your program and residence (if applicable). Given the changing and evolving nature of these times, if you are unable to secure a study permit in time to begin your program, Lakehead University will work with you to look at a future start term or refund any deposits if you cannot ultimately attend. 

Please note that you should not make any travel plans to come to Canada until you receive approval for your study permit from the Government of Canada. Upon entering Canada, you will be required to self-isolate for 14 days. You should take this self-isolation time into account when making your travel plans to ensure you will be able to attend your classes on time.

I have already received approval for my study permit. Will I be able to enter Canada under the new travel restrictions?

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Please note that upon entry into Canada, you will be required to self-isolate for 14 days. You should take this self-isolation time into account when making your travel plans to ensure you will be able to attend your classes on time. Given the changing and evolving nature of these times, you are encouraged to review the latest travel advice and announcements from the Government of Canada prior to commencing any travel to Canada.

Graduate Students  (updated May 29, 2020)

If I am starting my Graduate program online in the Fall 2020 semester from my home country, will I still be paid for my GA position even if I am not in Canada?

Normally, paid work requires you to have a Canadian Social Insurance Number (SIN number). Lakehead is working with officials to determine if other options may be available. Please watch for updates coming soon.

How will I know which courses to register for and when will I be able to register?

Please speak to your Graduate Coordinator to discuss the recommended courses for you to register in. You will be eligible to register for classes after July 15, 2020.

If the Fall 2020 semester is being delivered online, how will I be able to access labs and research facilities for my graduate program?

All laboratories are being prepared to address the need for adherence to social distancing and other Public Health protocols. Lakehead will work with researchers and students to allow for the safe access and use of laboratories prior to the Fall semester.

My graduate program requires access to specialized software for my research. If I am learning online from my home country and cannot access the computer labs and this software, will I be able to access the software from my home country?

Our Technology Team is working on this right now. Please check back for an updated answer in the coming weeks.

If I start my courses online in the Fall 2020 semester, can I still come to Canada and be able to access the lab on campus for research purposes, but still be online for classes?

Lakehead University is currently working on processes to allow for  laboratories to be open for research purposes prior to the fall semester. All laboratories are being prepared to address the need for adherence to social distancing and other Public Health protocols.

I am a Graduate Student and I am wondering how regular meetings for graduate students will be conducted (including committee meetings, candidacy exams, comprehensive exams, pre-defenses)?

At this time, all meetings with your committee as well as any candidacy exams will be conducted with all participants through Zoom.

I am a graduate thesis student and I am almost ready to do my thesis defence. How will this take place? Will I be allowed to do a virtual defence without being physically present? Will my defence be delayed?

In order to maintain social distancing and to accommodate those students who may have gone home, the Faculty of Graduate Studies is allowing all defenses to be done through Zoom.

I’m a graduate student, can I still do my research?

[Response updated on March 26, 2020]

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Athletics (updated June 29, 2020)

Will the athletic facilities on the Thunder Bay campus be opened to students?

It is our intention to have our gyms open as soon as possible. We currently have a plan and model for opening based on safe and accepted practices. We recognize the use of the athletic facilities is an excellent way to maintain your wellness.

Will intramural sports be available this fall?

We will continue to offer campus recreation programming both virtually and when possible our programming will be within our facilities.

WilI I be required to pay for athletic fees that I won't use?

It is our intention to have both our existing facilities and our new facility open as soon as it is possible. We will create safe programming and usage for students.

I work as a lifeguard there and am wondering if I will still be able to work during the fall?

It is our hope that part time student staff will be utilized in the fall. It is also our hope to have our facilities open.

Will ActiveU be available for my children who are 10 and 11 years old this summer?

For ActiveU camps and Sport-Specific camps, we are currently modelling opportunities for opening our camps. Camp will be open when/if possible for various age groups across our camps based on public health unit recommendations and available resources. ActiveU is typically offered for campers entering grades 3-6, while our sport specific camps have a wide variety of age groups from age 3 to 18.

Resources and Information

Health and wellness is a priority at Lakehead University. We offer many resources to students, faculty and staff who are concerned about their well-being, especially in light of the evolving COVID-19 situation.

Student Health and Wellness — Social Distancing Tool Kit

Lakehead University Employee & Family Assistance Program

Thunder Bay District Health Unit

Simcoe Muskoka District Health Unit (Orillia)

Health Canada's Information Sheet and Frequently Asked Questions about COVID-19

Public Health Agency of Canada

Government of Canada:  Decision-making for mass gatherings during COVID-19 global outbreak

Government of Canada:  Travel Health Notices (by country)

World Health Organization

 

Symptoms and what to do

If you begin to exhibit COVID-19 symptoms (fever, cough and respiratory distress), contact your local health unit and reduce contact with others by isolating yourself at home.

Thunder Bay District Health Unit: 807-625-5900

Simcoe Muskoka District Health Unit (Orillia): 705-721-7520

As is always good practice during this time of the year, wash your hands frequently, stay home when sick, and exercise proper cough and sneeze etiquette to prevent the spread of any illness.